Caring for Our Community with Compassion and Expertise

Discover the story behind Home Care Assistance

About Us

Home Care Assistance was founded with a passion for providing exceptional in-home care to seniors, ensuring they can live independently and comfortably in their own homes.

Our founders, Jeremy and Samantha Cochineas, were driven by personal experiences that highlighted the need for quality, compassionate home care. Jeremy’s background in business management and community service and Samantha’s expertise in marketing and aged care advocacy laid the foundation for a company that prioritises client well-being and personalised care.

Our Team

Our dedicated team includes experienced Care Partners, Preferred Allied Health Partners, and highly trained Caregivers, all committed to supporting seniors and their families with compassion and professionalism. Every caregiver is carefully screened, fully trained, directly employed, and insured by us, ensuring consistent, high-quality care you can trust.

From navigating My Aged Care to creating tailored care plans, our team is here to guide clients through every step of their care journey, making the experience as seamless and stress-free as possible.

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Our Mission

To change the way the world ages by providing high-quality, personalised in-home care that enables older adults to live happier, healthier lives in the comfort of their own homes.  We are committed to offering compassionate care that meets the unique needs of each individual, promoting independence, dignity, and a better quality of life for the elderly.

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Our Purpose

To reduce stress on critical care organisations like hospitals, individuals needing support and those supporting them.

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Our Vision

To HELP people through community-based supports by being the best in the world at in-home clinical care service delivery.

Our Values

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Passion

We are dedicated to our industry, always striving to improve and grow. We go the extra mile for our clients and colleagues, embracing change, seeking feedback, and continuously learning.

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Care

Compassion is at the heart of everything we do. We prioritise kindness, respect, and dignity in our interactions
with clients and teammates, fostering a supportive and
inclusive environment.

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Team Excellence

Success is achieved through collaboration and accountability. We support one another, share knowledge, and create an open, respectful workplace where every voice is valued.

Our 3-Year Strategic Plan

At Home Care Assistance, everything we do is driven by our commitment to changing the way the world ages. Our new 3-Year Strategic Plan outlines the steps we’re taking to strengthen our services, support our incredible care team, and ensure older Australians can continue to live safely and confidently in their own homes.

This plan shines a light on our priorities for the years ahead — from enhancing the quality of care we deliver, to embracing innovation, growing our community partnerships, and preparing for the future of aged care. We’re proud to share this roadmap with our clients, partners, and community because transparency and trust sit at the core of our work.

If you’d like to explore our vision and the initiatives we’re bringing to life, you can download the full plan below.

Our Approach to Care

We take a holistic approach to in-home care, focusing on personalised care plans
that address the physical, emotional, and social well-being of our clients.

Not sure if you’re eligible for a for a government funded home care package

Balanced Care Method™

Our evidence-based Balanced Care Method™ is inspired by longevity studies in Okinawa, Japan.

It focuses on:
• Healthy nutrition and lifestyle habits
• Mental and social engagement
• Regular physical activity
• A sense of purpose in everyday life

Why Choose Home Care Assistance?

At Home Care Assistance, we are committed to delivering exceptional in-home care tailored to each client’s unique needs. Here’s why families trust us:

  • Personalised Care Plans:

    Tailored support that evolves with changing needs.

  • Expert Caregivers:

    Highly trained professionals dedicated to exceptional service.

  • Flexible Scheduling:

    Care available when and how you need it.

  • After Hours Availability:

    Our team members are on call, even on nights and weekends.

  • No Long-Term Contracts:

    Use our services only as long as you’re 100% satisfied.

  • Holistic Approach:

    Our Balanced Care Method promotes a healthy mind, body, and spirit.

  • Trusted by Families & Professionals:

    We are a preferred provider in the medical and senior care communities.

Let us provide the support and peace of mind you and your loved ones deserve.

Community Involvement

We believe in giving back to the community.
Our team actively participates in local initiatives, including:

  • Senior wellness workshops

  • Fundraisers for aged care research

  • Partnerships with local health organisations