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Home Care
Getting the Most Out of Your Home Care Funding
Managing your care shouldn’t feel complicated, and you shouldn’t have to figure it all out on your own. With recent changes under the Support at Home program, the way funding is managed has shifted. While some clients still purchase items and claim reimbursements, many others now have supports arranged and approved before anything is purchased.…
Palliative Care Awareness Week in May
Many people hear the words palliative care and immediately think it only relates to someone’s final days, but that is not always the case. Palliative care is specialised support focused on improving quality of life for people living with serious illness, and it can begin at any stage of illness, sometimes months or even years…
Personal Care Under Support at Home: More Independence with No Co-Contribution
Personal Care under Support at Home has changed. As of 1 October 2026, Personal Care is classified as a clinical support under Support at Home, meaning there is no client co-contribution for Personal Care services. It’s an important change that can make it easier for older Australians to access the everyday support they need to…
Home Care Assistance Nominated for HESTA Excellence Awards
We’re incredibly proud to share that Home Care Assistance has been nominated for the HESTA Excellence Awards, recognising the outstanding work of our dedicated team in delivering high-quality in-home care. This nomination is a meaningful milestone for our organisation. It reflects the passion, commitment, and compassionate our team brings to supporting clients and their families…
Caring for a Parent While Working and Parenting? You’re Not Alone
If you’re reading this, there’s a good chance you’re juggling a lot. You might be balancing work, your own family, and the growing needs of a parent — all while trying to keep everyone safe, supported, and comfortable. Many adult children tell us they feel stretched thin, emotionally drained, and quietly guilty that they can’t…
Starting Private Care While You Wait for Government Funding: What You Need to Know
If you or someone close to you is waiting for Support at Home funding to be approved, it’s completely understandable to feel uncertain during that time. Many older Australians find themselves needing help long before the government assessment and approval process is finalised. The important thing to know is this: You don’t have to wait…
Meet Nick: From Yoga in India to Care Champion on the Sunshine Coast
Six years ago, Nick Coutts arrived on the Sunshine Coast with no plans to become a care worker – but life had other ideas. Originally from Weymouth, a small coastal town in Dorset, England, Nick found his way to Australia after completing his yoga teacher training in India. He came to visit his son on…
Meet Wonderful Wendy: A Journey of Care, Culture, and Community
Meet Wendy, a proud Gureng Gureng woman from the Wide Bay region, whose journey into aged care has been guided by family, community, and a deep sense of purpose. Born in Gin Gin, Wendy moved to the Sunshine Coast many years ago, where she and her partner raised their three children. Today, she is not…
Understanding Means-Tested Co-Contributions in the Support at Home Program
Funding Home Care can feel overwhelming—especially with the Support at Home Program introducing new structures and clearer guidelines around co-contributions. Many older Australians are unsure what they’ll be asked to contribute, how fees are calculated, or what documents they’ll need. The good news? The system is designed to be fair, capped, and fully transparent. At…
Accessing Assistive Technology & Home Modifications Through the Support at Home Program
Staying safe, comfortable, and independent at home often requires more than care alone — it also depends on having the right tools and environment around you. Under the Support at Home Program, older Australians now have improved access to Assistive Technology (AT) and home modifications funded through the AT–HM scheme. At Home Care Assistance…
Holistic Care with Our Balanced Care Method™
We understand that quality of life extends beyond physical care. That's why we are proud to integrate our Balanced Care Method, which focuses on promoting overall well-being through a combination of physical activity, mental engagement, and proper nutrition. Our approach ensures that clients receive not only the best Elderly Care but also a holistic care experience that enriches their lives.