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Support at Home
Understanding Dementia: Early Signs, Support and Reducing Stigma
Dementia is an umbrella term for changes in thinking, memory, communication, behaviour, and daily functioning that interfere with everyday life. While memory loss is often the symptom people notice first, dementia can also affect judgement, mood, language, movement, and confidence. Understanding the signs, talking openly, and supporting carers are practical ways to reduce stigma and…
Through the Lens: The Remarkable Life of Photographer Neville Waller
From photographing The Beatles during their historic 1964 Australian tour to capturing prime ministers, royal visits, international events and the Sydney 2000 Olympic Games, Home Care Assistance client Neville Waller has spent more than four decades documenting remarkable moments through his camera lens. Now living on Queensland’s Sunshine Coast, Neville’s story is one of adventure,…
Waiting for Support at Home Funding? Now Is a Good Time to Prepare
If you’ve been approved for Support at Home but are still waiting for your funding to become available, there is some positive news for older Australians across the Sunshine Coast. As part of the 2026–27 Federal Budget, the Australian Government announced a further $389.8 million investment to accelerate the release of Support at Home funding,…
New Changes Could Make It Easier to Challenge Your Support at Home Assessment
Since November 2025, My Aged Care assessments have been generated by software called the Independent Assessment Tool (IAT), not just by the assessor you meet. If your funding package doesn’t match your actual needs, you can appeal to My Aged Care right now. Assessors can also escalate cases for a human override in extenuating circumstances,…
Could the New Centrelink Thresholds Reduce Your Support at Home Contributions?
From 1 July 2026, the Australian Government introduced updated Centrelink income and asset thresholds as part of its annual Age Pension review. While many people assume these changes only affect their pension payments, they can also influence how much you contribute towards your Support at Home services. If you receive government-funded home care or expect…
Compassionate Nursing Care: Aileen Bartlett’s Inspiring Nursing Journey
As we celebrate International Nurses Week, we honour the incredible people who dedicate their lives to caring for others. Compassionate nursing care has the power to change lives, support families, and improve the wellbeing of entire communities. Few people embody this more than Aileen Bartlett, whose remarkable nursing career has spanned more than 40 years…
Getting the Most Out of Your Home Care Funding
Managing your care shouldn’t feel complicated, and you shouldn’t have to figure it all out on your own. With recent changes under the Support at Home program, the way funding is managed has shifted. While some clients still purchase items and claim reimbursements, many others now have supports arranged and approved before anything is purchased.…
Palliative Care Awareness Week in May
Many people hear the words palliative care and immediately think it only relates to someone’s final days, but that is not always the case. Palliative care is specialised support focused on improving quality of life for people living with serious illness, and it can begin at any stage of illness, sometimes months or even years…
Personal Care Under Support at Home: More Independence with No Co-Contribution
Personal Care under Support at Home has changed. As of 1 October 2026, Personal Care is classified as a clinical support under Support at Home, meaning there is no client co-contribution for Personal Care services. It’s an important change that can make it easier for older Australians to access the everyday support they need to…
Home Care Assistance Nominated for HESTA Excellence Awards
We’re incredibly proud to share that Home Care Assistance has been nominated for the HESTA Excellence Awards, recognising the outstanding work of our dedicated team in delivering high-quality in-home care. This nomination is a meaningful milestone for our organisation. It reflects the passion, commitment, and compassionate our team brings to supporting clients and their families…
Holistic Care with Our Balanced Care Method™
We understand that quality of life extends beyond physical care. That's why we are proud to integrate our Balanced Care Method, which focuses on promoting overall well-being through a combination of physical activity, mental engagement, and proper nutrition. Our approach ensures that clients receive not only the best Elderly Care but also a holistic care experience that enriches their lives.