A home care package is a coordinated service designed to help older Australians remain at home for as long as possible. It provides a range of support services to assist with daily living and improve quality of life.

To apply for a home care package, you need to undergo an assessment by the Aged Care Assessment Team (ACAT). You can start the process by contacting My Aged Care.

Services can include personal care, domestic assistance, meal preparation, transport, social support, and medical assistance.

Home care packages are funded by the Australian government, but clients may be required to contribute to the cost based on their income and financial situation.

There are four levels of home care packages, ranging from Level 1 (basic care needs) to Level 4 (high care needs).

Homecare refers to a range of services that enable individuals to live independently in their own homes while receiving the care and support they need.

Consider factors such as the provider’s reputation, the range of services offered, their experience, and the quality of their caregivers.

Benefits include personalised care, comfort of staying at home, maintaining independence, and receiving one-on-one attention.

Yes, many homecare providers offer round-the-clock care to ensure clients receive the support they need at any time.

If your loved one prefers to stay at home but needs assistance with daily activities, homecare could be an ideal solution.

Aged care refers to services provided to older adults who need assistance with daily living activities, medical care, and emotional support.

You can use the My Aged Care website to find aged care services in your area by entering your postcode and the type of care needed.

Homecare is provided in the individual’s home, while aged care can include residential care facilities for those who need more comprehensive support.

Aged care workers typically have qualifications in aged care, nursing, or related fields, and undergo regular training to ensure high-quality care.

Signs include difficulty with daily activities, frequent falls, memory issues, and needing more medical attention.

A Level 2 package provides low-level care needs, including help with personal care, domestic assistance, and basic medical support.

A Level 3 package offers intermediate care needs, with more intensive support for personal and medical care.

If your care needs change, you can request a reassessment through My Aged Care to adjust your package level.

Yes, home care packages are flexible and can be tailored to meet your specific needs and preferences.

Waiting times can vary, but it often takes several months to receive a home care package after the initial assessment.

Services include personal care, domestic assistance, meal preparation, transportation, social support, and medical care.

Contact a home care provider or My Aged Care to discuss your needs and arrange for an assessment.

Yes, home care services can be arranged for short-term or respite care, depending on your needs.

Some services may be covered by private health insurance or government funding through home care packages.

Home care workers often have certifications in aged care or nursing and receive ongoing training to provide high-quality care.

In home care involves providing care and support to individuals within their own homes, enabling them to live independently.

Benefits include personalised attention, comfort of staying at home, and maintaining independence and familiar surroundings.

Costs vary based on the level of care required, duration, and specific services provided. Some costs may be subsidised by government programs.

Yes, in home care services are flexible and can be adjusted to meet changing needs and preferences.

Look for providers with a good reputation, experienced caregivers, a range of services, and positive client reviews.

My Aged Care is the Australian Government’s service to help you navigate the aged care system and find the right care and support services.

You can use the My Aged Care website to search for providers in your area based on your specific care needs.

Services include information and referrals for aged care assessments, home care packages, residential care, and other support services.

You can register online or by calling the My Aged Care contact center to start the assessment process. Alternatively, give the team a call at Home Care Assistance and they can help you through the process.

An assessment determines your eligibility for government-funded aged care services and identifies the level of support you need. There are 3 possible outcomes after you’ve completed an My Aged Care assessment
1) referral to ACAT for a Home Care Package Assessment
2) referral to RAS for a Commonweath Home Support Package (CHSP)
3) non-approval for Government Funding.

You can apply to change your package level by requesting a new assessment from the Aged Care Assessment Team (ACAT) to re-evaluate your needs.

CHSP provides entry-level support for basic needs, while HCP offers more comprehensive and flexible care packages tailored to higher or more complex care needs.

Yes, you can apply for an HCP even if you currently have CHSP. You will need to undergo an ACAT assessment to determine your eligibility.

Home care assistance provides support for daily living activities, personal care, and medical needs to help individuals stay at home.

Contact a home care provider or My Aged Care to discuss your needs and arrange for an assessment and care plan.

Benefits include maintaining independence, receiving personalised care, and staying in a familiar home environment.

Yes, home care assistance can include medical support such as medication management, wound care, and health monitoring.

Look for providers with experienced and qualified caregivers, a range of services, flexible care plans, and positive reviews from clients.

Yes, Home Care Assistance offers a range of nursing services, including wound care, medication management, and post-hospital care.

Yes, Home Care Assistance provides private care services for clients who are not eligible for government funding or prefer to pay for care privately.