Contact Us

Phone

(07) 5491 6888

 

Mobile

0499 022 567

 

Fax

 

 

Email

officesc@homecareassistance.com

 

Address

Shop 5/9 Bulcock Street

Caloundra, QLD, 4551

 

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What is a Home Care Package?

Home Care QLD – Aged Care Services Sunshine Coast

 

A Home Care Package is a Government Funded place to receive care and services to meet your needs.

We are an approved provider to hold your Home Care Package! We believe home care should not be a mass produced product – and as such, we offer a personalised service, looking at your individual wants, needs and services to keep you living well and safe at home.

If you have not yet accessed a Home Care Package, call us today to point you in the right direction and provide information and advice free of charge.

 

What to look for in a service provider

We suggest when looking for a service provider you ask the following questions:

 

What are your management fees?

Many providers charge as much as 40% as management fees.

Home Care Assistance charges 15% management fees, so more funds are available for your care. For instance, someone getting 10 hours of care with a 40% fee could get 16 hours of care with a 15% fee.

 

Do you have any other fees?

Look out for entry fees and exit fees. Also some providers have ‘shopper’s fees’. This means if they source a new shower chair for you, they add a fee on top of the cost.

Home Care Assistance has no extra fees. You get all the help you need with one flat rate management fee.

 

How many staff will come into my home?

Some providers will limit your staff to a few people so you can get comfortable with them. Others may send up to 7 different staff over a week.

 

Home Care Assistance works out its schedules so you only have a few people coming into your home and you know who they will be, well in advance.

 

Will you come at a set time of day?

Some providers will have a care worker at your place at a set time, say 5pm. Others will do time-banding, telling you someone will be there between 5pm and 8pm.

 

This can mean hours of uncertainty and waiting around. As a customer-focused service, Home Care Assistance will give you a set time not a time-band.

 

Why Choose Home Care Assistance?

Call us today for a FREE audit of your Home Care Package. Let us show you how you can receive more care and services from YOUR government funding.

Also check our remote area respite service!

 

 

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