The internet has become an increasingly popular tool among seniors for tasks like online banking, shopping, and managing bills. However, the growing digital landscape has also led to a surge in online scams, with seniors being one of the most vulnerable groups. In 2021 alone, Australians aged 65 and older were scammed out of approximately $82 million. At Home Care Assistance Sunshine Coast, we understand the challenges older Australians face online and are committed to helping our community stay safe. This two-part series aims to raise awareness and provide simple, effective strategies for safer internet use.
Understanding Online Risks
To start protecting yourself online, it’s important to know the most frequent threats. Here are a few common tactics used by scammers:
- Phishing Attacks: This involves emails, texts, or websites pretending to be legitimate. The goal is to trick you into sharing sensitive information, such as passwords or financial details.
- Identity Theft: Criminals may misuse your personal information to commit fraud. This can happen through phishing, data breaches, or even oversharing personal details on social media.
- Malware and Viruses: Malware refers to malicious software that can damage your device or steal data. It usually spreads through unknown downloads, sketchy links, or visiting unsecure sites.
- Online Fraud: Scammers might pose as lottery officials, fake charities, or bogus investment agents. Always be cautious of unexpected financial requests or promises of high returns.
Essential Internet Safety Practices
Implementing basic online safety habits can go a long way in protecting your information. Here are six essential steps:
- Use Strong Passwords: Create passwords that combine upper and lower case letters, numbers, and special symbols. Avoid obvious choices like birthdays. A password manager can help keep track of your passwords.
- Watch for Phishing Scams: Be sceptical of unsolicited messages asking for personal information. Verify the sender’s identity before responding and avoid clicking links in suspicious emails. If unsure, use official contact methods to confirm.
- Be Wary of Urgency: Scammers often try to create panic, claiming you must act quickly to avoid negative consequences. Stay calm and verify the claim before responding.
- Avoid Gift Card Payments: Legitimate businesses don’t ask for gift card payments. If someone insists on this form of payment, it’s likely a scam.
- Limit Personal Info Sharing: Avoid sharing sensitive details, such as your home address or financial info, on public platforms. Adjust your privacy settings to control who can see your posts.
- Secure Your Wi-Fi: Use a secure Wi-Fi connection whenever possible, especially for sensitive activities like banking or shopping. If using public Wi-Fi, consider a VPN to enhance security.
What to Do If Something Goes Wrong
If you suspect a security breach, act fast. Here’s what you can do:
- Change Your Passwords: Update passwords immediately and don’t make it obvious. Use a strong password as per above.
- Enable two-factor authentication: This process enhances your online account security by adding an extra step to log in. It requires you to verify your identity using two different methods. In addition to your password, you’ll be asked for another form of verification, like a code sent to your phone via text or email.
- Report Scams: Notify authorities or the relevant platform about the scam to help prevent others from being victimised.
- Seek Help: Don’t hesitate to ask a trusted family member, friend, or professional for support if needed.
The internet offers fantastic opportunities, but it’s essential to remain cautious. If you suspect something is a scam, double-check before proceeding. If you think you’ve been scammed, quick action is crucial. Click here to read the next part of this series on internet safety.
At Home Care Assistance Sunshine Coast, we offer expert assistance to help seniors maintain independence safely at home. We’re always here to help! For more information, call us or visit our office today.