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    Home Care Assistance

    I Need a Home Care Package

    If you have reached a point in your life when you believe you would benefit from a Home Care Package, there are a number of factors to consider, and ways in which the highly qualified team at Home Care Assistance can help you to navigate what can seem like a daunting process for many.

    • Hourly Care
    • 24 Hour Care
    • Hospital to Home
    • Specialised Care

    I need support but I want to stay at home

    NDIS providers in Sunshine Coast - senior and disability support

    Research has shown that most older Australians would rather receive help at home than relocate into an aged care facility* to retain the familiarity of their own home and their independence. This is made possible thanks to Home Care Packages funded by the federal government.

    What is a Home Care Package?

    Home Care Packages are government funded and tailored to the individual. They are an option for anyone who has care needs and especially helpful when a coordinated approach to the delivery of help at home is needed. They can cover everything from assistance with everyday tasks such as housework, gardening and cooking to more complex services such as personal care or wound care. Home Care Packages are a great option to stay at home for most older Australians with the level of funding increasing with the level of required support.

    Who qualifies for a Home Care Package?

    In order to qualify for a Home Care Package, you need to be over 65 years of age (50 years or older for Aborigninal or Torres Strait Islander people) and require support in at least three areas of your life. For example: Transport, help with meals and support with housework.

    Home Care Assistance is here to support you through the process below. You can find your local team HERE.

    Are there different packages for different needs?

    NDIS providers in Sunshine Coast - senior and disability support

    There are four levels of support available with Home Care Packages:

    Home Care Package Level 1

    • For basic home care needs
    • Funding for up to $8,750 per year
    • Approximately 1-2 hours of support each week

    Home Care Package Level 2

    • For moderate home care needs
    • Funding for up to $15,250 per year
    • Approximately 3-5 hours of support each week

    Home Care Package Level 3

    • For high home care needs
    • Funding for up to 33,500 per year
    • Approximately 6-8 hours of support each week

    Home Care Package Level 4

    • For very high home care needs
    • Funding for up to $50,750 per year
    • Approximately 10+ hours of support each week

    Home Care Package Level 3

    If you only need support in one or two areas of your daily life, or are looking for extra assistance while you’re waiting for your Home Care Package, entry-level subsidised home support is available through the Commonwealth Home Support Program. Contact your local office and one of our friendly team members will guide you through the process so you can stay in the community you love.

    Home Care Package Level 3

    The great news is that Home Care Packages are free to fully funded aged care pensioners. Partially self-funded or fully self-funded retirees are also eligible for a Home Care Package. You may need to pay an income-tested care fee, which could be as small as $7 per week. You can estimate your care fee using this link

    What if I need extra support above the funding level of my Home Care Package?

    Home Care Assistance charges a Basic Daily Rate should your care needs be greater than what is funded by your Home Care Package.

    How do I apply for a Home Care Package?

    NDIS providers in Sunshine Coast - senior and disability support

    There are four easy steps to getting a Home Care Package

    Step 1: Apply for an Assessment

    Applying for an assessment is a quick and easy process and can be done online or by calling My Aged Care on 1800 200 422. You will need your Medicare card handy to complete the assessment. Your GP is also able to refer you for an assessment. If you need some assistance or have further questions about the process, get in touch with Home Care Assistance and our friendly team will be more than happy to help guide you through the process.

    Step 2: Attend a face-to-face meeting

    Within three weeks of contacting My Aged Care, you will be contacted to arrange a face-to-face meeting in your own home to better understand your support needs. You can find out more about what happens at your face-to-face meeting and how best to prepare for it here.

    Step 3: Await confirmation of your Home Care Package

    Once you’ve been approved for a Home Care Package, you will be placed on the national queue to wait for a package. The expected wait times can be found here. These times will be shorter if your approval is “High Priority”.

    When your Home Care Package wait time is less than three months, you will receive a letter from My Aged Care letting you know that it is time to find a Home Care Package Provider. This is the perfect time to get in touch with the team at Home Care Assistance.

    Step 4. Give us a call

    The dedicated team at Home Care Assistance works alongside you to create an individualised care plan. We make it easy to receive the best possible value and care from our service. We know from experience, that carefully listening to you allows us to meet your needs and for you to continue living life to the fullest.

    Home Care Assistance is here to help you navigate your Home Care Package to best benefit you. By setting up a call we can assist you through the process. You can find your local team here.

    Let us help you

    Home Care Assistance can help. Call Your Local Team today for your complimentary in-home assessment.

    Social Reviews

    NDIS providers in Sunshine Coast - senior and disability support
    Petals Waite
    Petals Waite
    09:33 28 Jul 20
    To say they care is the understatement of the year. Kendall and her team go out of their way to look after our most vulnerable. If you have family members who need help, give them a call.
    Wendy Henningsen
    Wendy Henningsen
    03:56 09 Apr 20
    Vibrant. Mini Skirt. Sound curious? Over 2years ago we chose Home Care Assistance Sunshine Coast. That proved to be the very best decision. My Mother & myself interviewed representatives from 10 different home care service providers. It was an intense process. I formulated 20 questions; asked everyone the same & wrote down their answers. Then we reviewed them all; fees & charges varied greatly. We chose Kendall because her fees & charges were very competitive; but most importantly she was like a breath of fresh air. Not staid, rigid & uncompromising like most of the others. A huge thank you to Kendall & all her employees for an excellent job. HCASC has the most prompt telephone response time in the world. I ring; the number barely dials once & they have answered. A very special thank you to Tammy & Tanya who were my Mother's favourites. With huge appreciation & gratitude.
    Anne Shelley-Smith
    Anne Shelley-Smith
    08:48 12 Feb 20
    Damn good & go out of their way to help.
    08:22 04 Dec 19
    We have recently been to QLD for a holiday and used Home care assistance while we were there for my husbands care. We had the most wonderful carers!! I cant speak highly enough of them! Kind, compassionate, calm and thoughtful. We were so sad to leave them behind when we returned home. We will be sure to contact Michelle and her team next time we are in the area.
    Katrina OK
    Katrina OK
    11:28 24 Oct 19
    Amazing staff every one who has come to help my family has always go above and beyond. One carer, Tanya, is wonderful and looks after my children as a mother not just a paid carer.
    See All Reviews
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    NDIS providers in Sunshine Coast - senior and disability support

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