Keeping your information safe online is more important than ever. At Home Care Assistance Sunshine Coast, we’re here to help seniors avoid online scams. Last month’s blog focused on general safety; this time, we’re covering social media and security tips to protect you further. Going over these with a family member can make it easier to stay secure.
Online Safety Tips
- Use Two-Factor Authentication (2FA). Adding this extra step on accounts such as email and banking provides a strong defense against hackers. Learn more by visiting the Australian Government’s Cyber Security website.
- Security Software Updates. Keep your devices protected by updating antivirus programs to block harmful software.
- Shopping Securely. Stick with reputable brands and verify site security by checking for “https://” and a padlock icon. This means that the connection between your browser and the website is encrypted.
- Banking Alerts. Notifications for transactions help you monitor your accounts in real-time.
- Backup Your Files. Regularly back up important files to an external drive or secure cloud storage to prevent loss.
Social Media Awareness
- Control Your Privacy. Limit access to your posts to friends and family only.
- Be Selective with Friend Requests. Accept requests from trusted people to avoid scammers.
- Report Suspicious Messages or Profiles. Use the platform’s options to block and report anything that seems unusual.
If Problems Arise
- Immediate Actions After a Breach. Update passwords, enable 2FA, and monitor for unauthorized activity.
- Reporting Fraud. Inform relevant authorities or platforms to help protect others.
- Seek Assistance. Reach out to family or professional help if you feel unsure.
If you’ve been a victim of fraud, follow these steps to report it:
- Complete and print the Queensland Police Fraud Report Form on the Queensland Police website.
- Bring the completed form, along with any requested documentation, to your local police station. (A legal professional may assist with preparing your information if needed.)
- Once assessed, if the report qualifies for investigation, it will be logged in the QPS case system, and you’ll receive a report number starting with “QP” for future reference.
Home is where the heart is, and with the right support, it’s also where you can thrive independently. At Home Care Assistance Sunshine Coast, we specialize in helping seniors live securely at home with confidence. Our dedicated team offers a range of personalized services to suit your needs. Contact our team today and let us be a part of your journey to safe, independent living.